Universal Relocations i an amazing company who came forward to help families and organisation during this covid situation in India. Sai the owner is an amazing man with a great heart to help. I have shipped about 100 O2 Concentrators to India through them and they are the best in what they do. I have no complaints and they have done an amazing job with transparent model where you get the update on time and the delivery is on time.
They have an amazing team who works along side of sai to have a very good communication. Huzaina from Universal Relocations has helped us with proper communication and very responsive with any question we ask and with any feedback we give.
The Huzaina represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly, minimising the end to end time to process complex transactions among a number of parties.
Overall they are fantastic! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.