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800-13-7356UNIVERSAL RELOCATIONS INC FMC OTI No. 025083
Demurrage and Detention (D&D) Tariff SOPs–Dispute Procedures- Request Fee Mitigation, Refund, Or Waiver.
From NRA RULES TARIFF NO. 002 – Between (US and World) Rule 2-220: Demurrage and Detention (D&D) Tariff SOPs
1. D&D Invoices received from VOCC, MTOs and Pass-through Procedures to Pertinent Party.
a. Pass-through D&D invoices must be passed through immediately by Carrier (NVOCC) to person to whose account the NVOCC provided: i) ocean transportation; ii) storage of cargo, or iii) the NVOCC’s Consignee on its house bill of lading, the ultimate recipient of the cargo; the person to whom final delivery is to be made.
b. The pass-through charge(s) are for amounts not specifically included in an NRA, NSA, or the NVOCC’s Rules Tariff and must be passed through without a mark-up.
c. Carrier (NVOCC) that receives a D&D invoice may seek relief from the D&D invoice from the Billing party within 30 days from its receipt which it disputes for reasons related to a) untimely issuance of the invoice; b) failure to include the contents of the Invoice required pursuant to 46 C.F.R.§341.6; c) failure to be the right party to receive the invoice; and d) any other lawful reason for requesting waiver, mitigation, or refund from the Billing Party.
d. Carrier (NVOCC) that passes on a D&D invoice to a billed party that is disputed by the party receiving the Pass-Through for the reasons noted in paragraph c) above must provide such request within 30 days of receipt of the Pass-Through invoice, and NVOCC will inform its billing party of the dispute if it has not already done so. The Billing Party must provide an additional 30 days to the NVOCC to dispute the charges per requests pursuant to paragraphs c) and/or d). Carrier (NVOCC) shall provide notice to the party to whom it has passed through the D&D invoice that it has 30 days to note any circumstances to Carrier (NVOCC) which would require the Billing Party to provide a waiver, mitigation, or a refund, if Carrier (NVOCC) has not already done so.
