Universal Relocations helped move my stuff from US to India. Their staff was very professional both in US and in India. There were unexpected glitches during the pickup in US, but alternate arrangements were made immediately and they were resolved very efficiently without impacting the committed dates. Delivery in India was smooth too, and the customer support was courteous enough to answer all the queries. All the goods were delivered in as-is condition, just like they were packed in the US, no damages.A few things to be aware of to avoid any surprises:- The initial estimate provided on phone is a ballpark number, final cost is determined after the household items are picked and shipped to a local warehouse (US in my case). There was a slight difference in my case, but that was reasonable and expected as I had added a couple of extra boxes at the last minute.- You either need to send ALL (old and new) your original passport/s or be present in person for customs clearance. I was a bit worried about sending the passports, but it was handled professionally.- There could be local Union issues (loading/unloading of items) in your area and you are responsible for handling those. This came as a surprise to me but I was able to manage it.Overall, very happy and satisfied with the experience.